HISTORY

Our Journey Timeline

Caring Care is one of the largest provider of home care services in the West Midlands and has been operating for over 15 years.

Click along below on the interactive icons to see some of the most iconic moments so far for Caring Care.

CORE VALUES

Our Core Values

Our foundation is built on Trust, Professionalism, and Compassion. These principles guide every aspect of our service delivery.

Trust

Caring Care emphasises the importance of building trust with clients and their families, ensuring that all interactions and care services are conducted with integrity and transparency.

Professionalism

The company commits to high standards of professional conduct, ensuring that all staff are not only qualified but also continuously trained to deliver the best possible care.

Compassion

At the heart of Caring Care’s mission is a deep sense of compassion and empathy for the clients we serve, striving to provide personalised and thoughtful care that respects the dignity of each individual.

Our Vision

Our vision is to set a benchmark for excellence in home care, continually adapting to the needs of our community and setting the standard for quality and innovation in the industry.

TEAM

Meet our Senior Management Team

Manjinder Joshi

Managing Director & Registered Manager

Manny has worked on building the brand since it was registered in 2008 alongside her mother the Founder of Caring Care, Paramjit Bains.

Having previously worked in management roles in retail and government Manny is driven by ensuring we deliver the highest level of service possible to our service users and our teams.

Working alongside Commissioners and Care Consultants Manny works to ensure we are optimising the growth of our brand and also ahead of the times with innovation.

Paramjit Kaur Bains

Founder & Director

Pam founded the company in 2008, having worked most of her adult life in care, she really wanted to open her own care organisation. In her 50’s Pam completed her Level 4 Registered Managers Award and passed her CQC interview to become a Registered Manager. With her experience in care and her passion for self-development, Pam started Caring Care in Walsall working with Walsall Council as Caring Care’s first local authority. Pam is proud of having such a diverse workforce working for the Caring Care brand and enjoys seeing them all at the Annual Awards Dinner and Dance. Pam in her spare time enjoys swimming, movies and spending time with her grandchildren.

Mitesh Joshi

Director

Mitesh joined in 2018 to support his wife Manny in running the business at a time when the brand was becoming increasingly busy. Mitesh’s strength is procedures and systems and he has been instrumental in moving Caring Care to a digital way of working.

This allows us to ensure that we have ‘live’ information to share with partners such as GPs, social services, and next of kin to consistently monitor and improve people’s care experience. Mitesh has been invaluable to us and allowed us to grow across the Midlands and develop our Caring Care brand.